Your Satisfaction is Our Priority At Formi Hair, we stand behind every product. If you're not completely satisfied or encounter any issues, our dedicated support team is here to ensure a seamless resolution. Contact Our Support Team 📞 Phone: +1 (470) 354-9809 (Monday to Friday | 10:00 AM – 6:00 PM) 💬Email:service@formihairbeauty.com For faster service, please include:
Order number Product name & issue details Photos/videos (if applicable)
Offline store contact information
StoreFly headquarters
4955 Sugarloaf Pkwy Ste 116, Lawrenceville, GA 30044
Phone number
+1 (470) 354-9809
FAQ
Our wigs are made of 100% human hair.
We appreciate your interest in our hair products. Here's a simple guide to help you navigate the ordering process seamlessly:
1:Choose Your Hair: Explore our collection and select the hair that suits your preferences. Add it to your cart by clicking the "Add to Cart" button. 2:Proceed to Checkout: Once you've made your selection, click on the cart icon to review your items. Ensure everything is correct before proceeding to checkout. 3:Provide Shipping Details: Fill in your shipping information accurately to facilitate smooth delivery. Choose your preferred payment method from options such as PayPal, credit card, or Afterpay (pay-in-4), then click "Pay Now" to proceed.
Please Note:
Double-check your email address and phone number to ensure accurate communication.
Ensure your shipping details match your billing information to prevent any discrepancies. Once payment is confirmed, we'll promptly arrange shipping within 24 hours. Delivery typically takes 3-5 working days to reach you.
Thank you for choosing our products. If you have any further questions, feel free to reach out.
If you need to cancel your order, please contact our customer service within 2 hours of placing the order, and provide them your order number. Please be aware that once an order has been shipped, it cannot be canceled.
Of course yes. If you have any problems with your purchase, please keep the wig in its original condition and contact service within 15 days from the date of delivery for returns or exchanges. For more detailed information regarding our return and exchange policy.
Contact us today!
关于我们 - Formi Hair | 22年匠心工艺
BRAND STORY
From a family workshop to an international brand
In 2003, the founder of Formi Hair, driven by a passion for traditional craftsmanship and an unwavering
commitment to quality, gradually developed the company into a modern factory employing over 200 skilled
artisans.
Today, our factory's products are sold worldwide. As a leading supply chain, we perfectly blend the
exquisite craftsmanship of the East with the fashionable designs of the West. Today, Formi Hair serves over
500,000 satisfied customers.
For two years, we have always adhered to the concept of “quality is dignity.” Each wig undergoes 37
meticulous processes to ensure the most natural and comfortable wearing experience for our customers.
Development History
2002
establish a factory
Established a studio in Xuchang, specializing in handmade wig production and serving local customers.
2008
factory expansion
The factory area has been expanded to 5,000 square meters, and advanced production equipment has been
introduced.。
2015
e-commerce
Embracing the e-commerce era, producing and selling our own products
2020
global expansion
Our products are supplied to various distributors and sold all over the world.
2024
A new milestone
Opened its first physical store in the United States.
Our factory
Craftsmanship, modern manufacturing
Combining traditional craftsmanship with advanced production technology. Our 200+ craftsmen have an average
of over 10 years of experience in wig making, carrying on the tradition of exquisite craftsmanship.
We adhere to the concept of sustainable production, using environmentally friendly materials and
energy-saving equipment. Our wastewater treatment system meets international standards, and we are committed
to protecting the global environment while pursuing our beautiful cause.
Welcome to our store.
If you happen to be near the store, feel free to come in and take a look around. There will be a mystery gift waiting for you.
